Once an order comes in by phone, mail or internet, it is processed by Vicki or Dave in a timely fashion. The products are carefully cushioned with foam and then packaged in private label boxes with foam "peanuts" surrounding the items to further ensure their safe arrival.
Most of the products are shipped by UPS to ensure fast and efficient delivery. UPS shipments must be filled, sealed, weighed, and processed. There have been few problems with this delivery method. However, if any problem is encountered, Dave & Vicki will try to resolve the issues to the customer's satisfaction as soon as possible.